Our commitment to transparency, accountability, and respecting every donor's rights.
We believe every donor deserves complete transparency, respect, and confidence that their contributions are used responsibly to create lasting humanitarian impact
Philanthropy is built on voluntary contributions for the common good. It is a tradition of generosity and sharing that enhances the quality of life. To ensure that philanthropy earns the trust and respect of the public, and that donors and potential donors have full confidence in the non-profit organizations they support, we affirm that all donors have the following rights:
about the organization’s mission, how donated funds will be used, and its ability to use donations effectively for their intended purposes.
the identities of those serving on the organization’s governing board and to expect them to exercise sound judgment in their stewardship.
to the organization’s most recent financial statements
that their contributions will be used for the purposes for which they were given.
proper acknowledgment and recognition
To have their donation information handled with confidentiality and respect, in accordance with the law.
To expect professionalism in all interactions with representatives of the organization.
whether those soliciting donations are volunteers, employees, or hired fundraisers.
the option to remove their name from mailing lists the organization may share
The Donor Bill of Rights was developed through the collaborative efforts of four leading organizations in the nonprofit and fundraising sector:
The Donor Bill of Rights was initially endorsed by several respected nonprofit organizations:
Cancellation & Dispute Policy
If a donor wishes to cancel a donation commitment or pledge after authorizing a charge, they must contact Pure Hands directly to request immediate cancellation.
Refunds may be issued only if the charge has not been disputed with another financial institution. Pure Hands is not responsible for refunding charges if a cancellation request has not been made directly with the organization beforehand.
